一、订餐
1、I’d like to book a table for four, please. For 8:00 this evening.
我想订4人的餐位,时间是晚上8:00。
2、What time will you be coming here, sir?
先生,你们什么时候到?
3、There are no tables left at time. But how about 7:30, sir? We have one table free at that time.
这个时间没有空,您看7:30怎么样,那个时间有一个桌子空。
4、I’d like to make a reservation.
我想预订餐位。
二、引座
1、 Could you follow me, please?
请跟我来好吗?
2、 Good morning, sir, how many persons are there in your party?
早上好,请问几位?
3、 Good evening, a table for two, sir?
晚上好,是两位吗?
4、 In whose name did you make the reservation, please?
请问是谁预订的餐位?
5、 We have a reservation for a table for two for five o’clock in/under the name of Mr. Green.
我们以格林先生的名义预订了5点钟的双人位。
6、I’m sorry, but there is no table available just now. would you care to wait?
对不起,现在没有空座位,请您等一会儿好吗?
7、I’m sorry, we have no record of a reservation in your name.
对不起,没有以您的名字预订的餐位。
8、I’ll show you to your table.
我领您去您预订的桌位。
9、Which would you prefer, here by the window or near the door?
您愿意坐在靠窗的位子还是靠门口的位子?
10、Would you like to sit in the main dinning room or a private room?
请问您要在大餐厅还是包房用餐?
11、Here is your table, is it all right?
这是你们的餐桌,还可以吗?
12、Take/have a seat, please.
请坐。
13、We can seat you in a minute.
我们很快就可以安排你们就座。
14、I’m sorry, sir, would you care to follow me to another table?
对不起,先生,给您换张桌子。
15、Would you like a high chair for the baby?
要不要给这个孩子找把高椅子?
三、点酒水
1、 Would you care for a drink before ordering?
您要不要在点菜前喝点什么?
2、 Would you like something to drink?
您要喝点什么?
3、 Would you care for a white wine or a red wine?
您喝白葡萄酒还是红葡萄酒?
4、 Would you like anything to drink?
要喝点什么饮料?
5、 Which brand would you prefer?
您喜欢哪种牌子的?
6、 You might try this.
您可以品尝一下。
7、 Many people give it high praise.
许多人都对它赞不绝口。
8、 When would you like the wine to be served?
您希望什么时候上酒?
四、点菜
1、 May I take your order now?
现在可以点菜了吗?
2、 Just point to it if you don’t know the name.
您不知道名字,就用手指一下。
3、 What would you like for soup course?
您点个什么汤?
4、 How many portions?
要几份?
5、 Your usual. sir?
先生,还和往常一样吗?
6、 What else would you like?
您还要点什么?
7、 Straight away, sir.
先生,马上就来。
8、 That will take a little long time to prepare.
这道菜要花一些时间。
9、 It’s pity that it is not in season, sir.
不巧,这道菜过了季节了。
10、Shall I cancel the order, sir?
要不要取消这道菜?
五、席间服务
1、 Excuse me, sir, may I serve you the soup now?
打扰了,先生,可以给您上汤了吗?
2、 Enjoy your dinner.
请慢用。
3、 I’m afraid this is not my dish.
恐怕这不是我点的菜。
4、 May I bring you staple food(cereals) now?
我现在可以给您上主食吗?
5、 This is the complete course, if you would like any additional dishes, please call me.
这是全部的菜。如果您还想要额外的菜,请叫我。
6、I’m always at your service.
随时为您服务。
7、It takes quite a long time to prepare, sir. I’ll tell the cook the hurry.
这道菜需要一些时间,我去告诉厨师快一点。
六、投诉
1、 It’s freezing here.
怎么这么冷。
2、 The coffee is too strong/light.
咖啡太浓/淡了。
3、 There is a hair in my soup, it makes me sick.
汤里有根头发,真恶心。
4、 This beer is flat.
啤酒没气了。
5、 This salad is too oily.
这个沙拉太油腻了。
6、 This glass is cracked/dirty/smeared/spotted/stained/chipped.
这只杯子有裂缝/污点/粘上脏东西/缺口。
7、 What’s the trouble? what’s the matter? what’s wrong?
出了什么问题?
8、 I’ll attend to this matter immediately.
我马上处理这件事。
9、 I’m terribly sorry, sir. I’ll get you another one at once.
非常抱歉,先生,我去给您重端一份来。
10、I’ll speak to the chef and see what he can do.
我去跟厨师说,看他是否可以补救。
11、It’s our manager’s/chef’s compliment.
这是我们经理/厨师的一点敬意。
12、I’m sorry, sir. There must be some misunderstanding.
对不起,先生,这里面可能有误会。
13、I’m awfully sorry for staining your clothes.
很抱歉弄脏了您的衣服。
14、I’ll look into the matter right away.
我马上去处理这件事。
15、I assure you it won’t happen again.
我保证此类事情不会再发生了。
16、It’s very noisy.(cold/freezing, hot/stifling, dark/gloomy.)
这儿好吵。(冷/冰冷,热/闷热,暗/阴暗。)
17、I’m sure the waiter didn’t mean to be rude. Perhaps he didn’t understand you correctly.
我相信服务员并不是有意无理的。他可能没有听懂您的意思。
七、用餐结账
1、 Check please./the bill, please./bring me the bill, please/I’d like to settle my bill, please.
我要结帐。
2、 I’d like to sign the bill.
我想签单。
3、 I’m sorry, sir, but we don’t accept traveler’s check.
先生,对不起,我们不收旅行支票。
4、 Would you like to pay in cash or by credit card?
您想用现金付账还是刷卡?
5、 Does this include the charges for drinks?
饮料费包括进去了吗?
6、 What’s this amount for?
这是什么费用?
7、 Together or seperately?
一起算还是分开算?
8、 How much?/how much do I have to pay?/how much do I owe you?
我该付多少钱?
9、 We accept American express, Visa and Master card.
我们接受美国运通卡,维萨卡,万事达卡。
10、Here is your change of 35yuan.
这是找您的35元。
八、补充词汇
ashtray烟灰缸
assorted cold dishes拼盘
beverage酒水
beer glass啤酒杯
bowl碗
chopsticks 筷子
chopstick rest筷子架
entrée 主菜
fork 叉
fried-simmered 扒
house specialty餐厅特色菜
minimum charge最低消费
match火柴
napkin餐巾
knife餐刀
plate碟子
staple food主食
soup ladle汤勺
spoon匙羹
table cloth 台布
tea pot 茶壶
toilet洗手间
tooth pick牙签
towel 毛巾
烹饪术语:
baked 烘烤
barbecued 烧烤
boiled煮
braised 红烧
deep-fried炸
double-boiled 煲、炖
pan-fried 煎
sautee 油泡、炒
scalded白灼
steamed蒸
stewed焖
stir fried炒
菜淆原料:
bacon咸肉
beef牛肉
rana cream 雪蛤
goose鹅
ham火腿
mutton羊肉
partridge鹌鹑
pigeon鸽子
pork猪肉
pork tripe猪肚
sausage香肠
shredded meat 肉丝
sucking pit 乳猪
Alaska clam象拔蚌
Australian lobster 青龙虾
big head prawn 罗氏虾
carp锂鱼
eel鳝鱼
fresh abalone 鲜鲍
garoupa 红斑
jelly fish海蜇
mandarin fish桂鱼
male crab 肉蟹
octopus章鱼
sea crab 花蟹
shark’s fin鱼翅
shrimp 基围虾
silver carp鲫鱼
snakehead fish鳝鱼
squid 鱿鱼
Star-spot garoupa 东星斑
Turtle甲鱼
Asparagus芦笋
bean curd 豆腐
broccoli 西兰花
cabbage白菜
celery芹菜
Chinese spinach苋菜
chopped onion葱花
cucumber 青瓜
fimgus木耳
ginger生姜
heart of cabbage 菜心
hollen bean荷兰豆
leaf of mustard 芥菜
spinach菠菜
sponge gourd丝瓜
sweet corn玉米
tomato西红柿
wax gourd 冬瓜
mushroom 蘑菇
mustard 芥茉
onion洋葱
pepper胡椒
potato 土豆
pumpkin南瓜
sesame芝麻
lettuce 莴苣
lotus root 莲藕
congee粥
custard奶黄
egg tart蛋挞
fresh bean milk 鲜豆浆
noodles 面
plain congee白粥
Cocktail (含酒精)鸡尾酒
Cognac X. O.特醇干邑白兰地
Club de Remy Martin特级人头马
Dynasty 王朝葡萄酒
Gin, Vodka, Rum毡酒、伏特加、林酒
Great wall white wine长城白葡萄酒
Hennessy Paradis轩尼诗杯莫停
Martell Cordon Blue蓝带马爹利
Mocktail(不含酒精)鸡尾酒
Beer啤酒
Blue Ribbon蓝带
Heineken 喜力
San Miguel 生力
Tsing Tao青岛
black tea 红茶
Evian埃维昂矿泉水(法国)
lemon tea 柠檬茶
green tea 绿茶
ice water冰水